FAQs & Tips

Frequently Asked Questions:

When?

When will the move start?
It's already begun! If you're reading through these questions, your move has already started - even if you're unsure of where you are moving, when the move should take place, or how or where to start. Franklin Moves is available to help immediately!
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Where?

Where do I start?
Start with our Master Move Plan. Franklin Moves will work closely with your key people, using the Master Move Plan to establish a customized plan of action that will fully address your unique business needs.
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Where can I salvage my old furniture?
Many options exist, from working with your existing furniture vendor, online liquidation sources, to donations and not-for-profit companies. But, first you must define whether your goal is to just get rid of your furniture quickly, make some money, or eliminate it without spending money on the process. We can assist you in making this important decision.
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Where can I get help?
Internal resources or external resources are available, but the first step is defining what you need help with. Contact Franklin Moves today to walk you through this preliminary process.
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How?

How do I find the right people to do what needs to be done?
Start by identifying who you have internally that has the experience, time, and ability to help with this project. Then, identify who is missing and look for individuals or companies that can fill in the gaps. Franklin Moves is ready and willing to fulfill all of your necessary roles. Contact us today to discuss how we can help.
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How can we plan the move so there is limited downtime for our employees?
Start with a solid project plan, and work with experienced resources to help you identify common move issues, or things that are often overlooked. While there is always the possibility that something will pop up, Franklin Moves is experienced at eliminating most of the common headaches through careful planning.
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How will the phone system get moved over?
A telecom consultant can help you with a needs analysis, as well as create an RFP to help you in selecting the right vendor. At Franklin Moves, we can provide careful assistance in this matter.
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What?

What does "done" look like?
"Done" is defined differently for each company. Only you can define what done looks like for your company, and it is indeed critical to define. For a professional services company, it may be phones and computers up-and-running, and everyone working Monday morning. For a research and development company, it could be making sure the lab is accessible and research is progressing. For Franklin Moves, the job isn't done until your company is satisfied, and your employees are back to work.
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What does the inventory logistics plan look like?
All items in every area or department must be considered; many companies overlook the items that are not moving with them. But, these items will impact the clean-up and salvage plans. Your company will need to identify what items are staying, what is moving to the new building, which furniture will be moving to different owners in the new building. You will also need to decide what can be salvaged, along with what happens to those items. Franklin Moves to ready to work with you to create a comprehensive inventory logistics plan; contact us today!
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Who?

Who should be the Primary Move Coordinator?
This person is the one identified as the go-to person for the move. They may be from any department, or even someone outside the company. They must be accessible, organized, and able to lead the company through the entire move process. Franklin Moves is available to help you identify this person. Contact us today.
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Who should be on the Executive Move Committee?
Here is a sample of the many abilities committee members must possess:

• Be authorized to make final company-wide decisions on move-related matters.
• Ability to identify any critical processes/transactions that will be affected by the move (e.g., project deadlines, files needed onsite, etc.).
• Ability to identify alternatives as necessary to avoid impediments to serving customers.
• Be available to support the Primary Move Coordinator (PMC) and Department Move Coordinators’ (DMC) efforts to achieve move-readiness.

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Who can remove old computer equipment correctly? If you own all of the equipment, a few decisions need to be made, such as whether you are looking to recover costs for the equipment, or just want to get rid of it. If you do not own all of the computer equipment, you may need to contact the company or person you are leasing/renting it from.
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Tips:

The following tips will assist you in getting back to work as quickly as possible.

Create a Welcome Packet

• Include information that will help your employees acclimate to their new environment quickly.
• Identify things such as fire exits, how to use the new phone system, security issues, and even nearby restaurants.

Ask Your Moving Company

• Ask the moving company to provide a staff person to circulate in the new location, removing crates/boxes as your employees empty them. The boxes/crates should be stacked/broken down and taken away prior to start of your first day back to work.
• Work with the moving company to identify who will be responsible for packing and unpacking of common areas such as conference room, supply room, kitchen.

A Note About Printers

• In the new location, different employees may now be sharing printers they didn't before, and there may be usage conflicts that need to be resolved with the new designations.
• Remember to allocate printer paper to all new printer locations so that printers can be tested during disconnect/reconnect of computers.

Create an Inventory Logistics Plan

• A destination must be identified for ALL inventory.
• Don't forget to decide what will be done with the items that are not be moved to the new facility.
• Remember to include shared area space such as common file cabinets, supplies, and mail rooms.

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